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How claims are handled

All the insurance companies we use have established claims handling procedures and have claims adjusters in every locality. Buying insurance is similar to buying a Ford truck. A Ford truck is manufactured at the Ford plant and then later sold by a local auto dealer to the public. Even though the truck was manufactured in Detroit, for example, it is purchased from any local auto dealer in the country and can be serviced by any Ford auto dealer in the world. Similarly, the insurance policy is "manufactured" at the insurance company's home office but is sold through local insurance agents like Chase Carmen Hunter, www.ChaseAgency.com (including affiliates with/of), and/or Chase Financial Services Since 1993. Some of your service needs are handled by Chase Carmen Hunter, www.ChaseAgency.com (including affiliates with/of), and/or Chase Financial Services Since 1993. For example, we handle billing, change requests, premium quotes, certificates, and policy applications. But claims are handled by the insurance company's claims offices which are strategically located in communities around the country and the world. Chase Carmen Hunter, www.ChaseAgency.com (including affiliates with/of), and/or Chase Financial Services Since 1993 is the equivalent of the local Ford auto dealer. We are not the insurance company, and we do not adjust claims. Only the insurance companys' claims adjusters can settle claims. We can only assist you with your claims. Follow these steps below:
  • Dial 911 on your telephone if this is an emergency.
  • Take necessary steps to secure your property and to prevent further damage.
  • If the claim involves an auto accident, exchange insurance and driver's license information with all other drivers involved. ALSO, COLLECT CONTACT INFORMATION FROM WITNESSES.
  • Do not take blame for the incident! Get help and help others but do not say anything about the incident.
  • Never try to pay for damage. Always contact your insurance company right away.
  • How to report your claim:
 

 
We issue property & casualty insurance policies through dozens of insurance companies including the following:

ACE American Insurance Company
AIG Casualty Company
American Alternative Insurance Company
American Modern Home Insurance Company
American Reliable Insurance Company
American Safety Insurance US Group
AON Corporation Group
Applied Underwriters Inc.
Arrowhead Insurance Company Ltd
Assurance Company of America
Axis Insurance Company
Balboa Insurance Company
Burlington Insurance Company
Cambridge Business Insurance Ltd
Capitol Indemnity Corporation
Century-National Insurance Company
Chubb Group of Insurance Companies
Clarendon Insurance Companies
Colonial American Casualty and Surety Company
CNA Insurance Companies
Dallas National Insurance Company
Deerbrook Insurance Company
Diamond State Insurance Company
Employers Insurance Group
Encompass Insurance Company
Essex Insurance Company
Explorer Insurance Company
Fireman's Fund Insurance Companies
First American Specialty Insurance Company
First Mercury Insurance Company
FM Global Group
Foremost Corporation Group
Geovera Insurance Company
Geovera Insurance Group
Granite State Insurance Company (a member of American International Group Inc.)
Great American Insurance Company
Grupo Nacional Provincial SA
Hartford Insurance Group 1-800-327-3636
Homeland Insurance Co. of New York
Illinoise Union Insurance Company
International Insurance Group Ltd
Lexington Insurance Company
Liberty Mutual Insurance Companies
Lloyds of London (Certain Underwriters at)
Markel Corporation Group
Mount Vernon Fire Insurance Company
National Indemnity Group
Navigators Insurance Company
OneBeacon Insurance Group
Pacific Select Property Insurance Company
Pacific Specialty Insurance Company
Pennsylvania Lumberman's Mutual Insurance Company
Philadelphia Indemnity Insurance Company
Pilgrim Insurance Company
Progressive Casualty Insurance Company
QBE Holdings Inc
Republic Indemnity Company of California
RLI Insurance Company
Royal & Sun Alliance USA
Safeco Insurance Companies 1-866-472-3326
Scottsdale Insurance Company & Scottsdale Surplus Lines Insurance Company
Sirius Insurance Company
St. Paul/Travelers Companies & St. Paul Surplus Lines Insurance Company
State Fund
State National Companies
Travelers Lloyds of Texas Insurance Company
Travelers Property Casualty Insurance Company
Tudor Insurance Company
United National Group
United States Fidelity & Guaranty (USF&G) 1-800-631-6478
United States Liability Insurance Company (USLI)
Unitrin P & C Insurance Group
Zenith Insurance Company



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Chase Carmen Hunter, www.ChaseAgency.com, and Chase Financial Services Since 1993 offer services to residents of any country in the world including the following states of the United States of America: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Not all products are available in all states.