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Here is how we handle claims:

All the insurance companies we use have established claims handling procedures and have claims adjusters in every locality. Buying insurance is similar to buying a Ford truck. A Ford truck is manufactured at the Ford plant and then later sold by a local auto dealer to the public. Even though the truck was manufactured in Detroit, for example, it is purchased from any local auto dealer in the country and can be serviced by any Ford auto dealer in the world. Similarly, the insurance policy is "manufactured" at the insurance company's home office but is sold through local insurance agents like www.ChaseAgency.com. Some of your service needs are handled by www.ChaseAgency.com. For example, we handle billing, change requests, premium quotes, certificates, and policy applications. But claims are handled by the insurance companys' claims offices which are strategically located in communities around the country and the world. www.ChaseAgency.com is the equivalent of the local Ford auto dealer. We are not the insurance company, and we do not adjust claims. Only the insurance companys' claims adjusters can settle claims. We can only assist you with your claims. Follow these steps below:
  • Dial 911 on your telephone if this is an emergency.
  • Take necessary steps to secure your property and to prevent further damage.
  • If the claim involves an auto accident, exchange insurance and driver's license information with all other drivers involved. ALSO, COLLECT CONTACT INFORMATION FROM WITNESSES.
  • Do not take blame for the incident! Get help and help others but do not say anything about the incident.
  • Never try to pay for damage. Always contact your insurance company right away.
  • How to report your claim:
 

 
We issue property & casualty insurance policies through dozens of insurance companies including the following:

ACE
ACE Complete
Aequicap
AIG
AIG Private Client Group
All State
Alternative American
American Modern
American Reliable
AON
Applied Underwriters
Arrowhead
Assurance Company of America
Axis
Balboa
Cambridge
CBE
Century National
Chubb
Clarendon
Colonial American Casualty and Surety
CNA
Dallas Fire Insurance
Deerbrook
Employers Insurance
Encompass
Essex
Explorer
Fireman's Fund
First American Specialty
First Mercury Insurance Company
Florida Work Comp Fund
FM Global
Foremost
Geovera
Granite State
Great American
Grupo National provincial
Homeland Insurance co. of New York
Illinois Union
Integrus
International Insurance Group
Lexington
Liberty Mutual
Lloyds of London
Markel
Mount Vernon Insurance
National Indemnity
National Marine
National Union
Navigators
One Beacon
Pacific Select
Pacific Specialty
Pacific Specialty Lloyds
Pennsylvania Lumberman's
Philadelphia Indemnity Insurance Company
Pilgrim
QBE
Republic Indemnity
RLI
Royal & Sun Alliance
Safeco 1-866-472-3326
Scottsdale
Sirius American
St. Paul/Travelers
State Fund-CA
State National
Texas Select Lloyds
The Burlington
The Hartford 1-800-327-3636
Travelers
United contractors
United National Group
United States Liability Insurance Company
United States Fidelity & Guaranty 1-800-631-6478
Unitrin
Unitrin Specialty
USF&G 1-800-631-6478.
USLI
ZENITH
Zurich